Deliver Satisfaction Through Service – In a service based industry, you are as good as your last project. Sky Discovery set up the business based on some fundamental service issues voiced by clients in the Australian market and saw a niche to fill the gap with a business set up based on sound processes, procedures and technology to minimize potential reoccurring project errors
Embrace and Drive Change – In a constantly evolving technology market, Sky Discovery will strive to bring the latest tools and features to the Australian market driving positive changes and efficiencies for its clients
Pursue Growth and Learning – Ensuring our employees are constantly upskilling and taking their latest training modules to keep on top of the software developments and updates to keep ahead of the field is a core focus for our business as a leading high end technology consultancy business
Build Open and Honest Relationships with Communication – Transparency about our services, our billing and charge out rates is a key driver for us to build open and honest relationships with our clients. We will provide professional advice and we won’t put forward any solutions that we don’t believe will deliver positive results.
Build a Positive Team and Family Spirit – We believe our staff are the most valuable asset to the Sky Discovery business. By creating a harmonious and flexible working environment where they can thrive and develop themselves is paramount to the business succeeding and providing high end services to our clients where they will be rewarded for excellence.
Be Passionate and Determined – Sky Discovery employs people that are passionate and determined to help drive the business forward and to evolve in a market that is constantly changing. We employ self-motivated and educated staff members that are proactive and want to excel in their roles.
Be Humble – We believe that humility is a desirable trait and we have set up easily accessible feedback and rating channels for clients to constantly update us on how we are doing in terms of services and our dealings with any areas of our service offering so that we can constantly strive to improve on our delivery. We see constructive feedback as an opportunity to grow and improve and ultimately provide better project deliverables.
We had a tight deadline and large volume of electronic documents to review so we reached out to the experts at Sky Discovery to help us. They worked with the legal team at Deutsch Miller set up efficient and effective workflows to cull the data set down to a manageable size, then batched out to our teams to review.
Shane Anderton
Partner - Deutsch Miller
I have found Sky Discovery to be very effective and efficient with any work we have outsourced to them. They keep me up to date with where they are with the tasks and the end product is always well QA’d and as per instruction. I have been very happy with their service levels, responsiveness and price point.
Martin Kopp
Document Systems Manager, Corporate Services - Victorian Government Solicitors